In digital marketing, there are two pillars to ensure brand exposure and audience interaction on social media: SMO and SMM. Social Media Optimisation (SMO) and Social Media Marketing (SMM) appear similar but have different goals and differing methods. They are dependent on each other and, when used together, ensure that they reach the right audience, drive more leads, and help maximise return on investment.
What is SMO?
Social Media Optimisation or SMO is a term used to describe the process of developing a brand’s presence organically on platforms such as X, LinkedIn, Facebook, and Instagram. SMO emphasises maximising the profile, the quality of posts, and the number of shares and engagement without any spending on advertising. SMO aims to create a natural and loyal audience that interacts with your brand several times over the long term.
SMO in Detail
SMO is all about enhancing your social media accounts with bios, links, and photos that reflect your brand. It involves regular posting of quality, relevant content, judicious hashtag use, and facilitating sharing. SMO is done with consistency. The expense is usually very low as it does not involve advertisement expenditure, but the investment is time and effort. As SMO is natural, results do not come overnight. It will take several weeks or months before you can notice a significant spike in followers, engagement, or conversions. The results are long-term and the followers that you get through SMO are likely to be loyal followers of your brand.
What is SMM?
Social media marketing or SMM is a paid method that makes your brand, products, or services popular among social media users. It primarily aims at getting immediate visibility for improving lead and sales generation through the right advertisement. It is suitable for brands looking for immediate measurable outcomes and brands that can be reached by a specific audience in a short period.
SMM in Detail
SMM encompasses paid campaigns, sponsored post usage, influencer collaboration, and retargeting existing users who have previously engaged with your brand. These platforms such as Facebook, Instagram, and LinkedIn provide advanced targeting tools where marketers can specify audiences by age, place, interests, and behaviour. SMM cost varies depending on your campaign objective and budget but provides total control over ad spend and targeting. The greatest benefit of SMM is that you’re able to get customers within hours of launching a campaign. It’s ideal for product launches, promotions, or any marketing objective that needs action and instant results.
SMO vs SMM
SMO brings brand trust and organic footprint, while SMM generates traffic and conversions in real time. An effective digital marketing campaign will typically have both. Utilise SMO for long-term engagement and establish a brand and use SMM when you require timely, precise results. Both together form a balanced system for effective social media marketing.
Summary
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